Episode 6: How I Keep Freelance Clients Happy (10 Simple Steps) 

What We Cover

In episode six of The Productive Freelancer, Lauren shares the 10-step process she uses to manage freelance clients from the first conversation to the final payment. You’ll learn how to create a professional experience, prevent misunderstandings, protect your boundaries, and keep great clients coming back.

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• How to make a strong first impression with a potential client

• What to clarify before agreeing to a project

• Why your scope, deadlines, and payment terms should always be in writing

• How to set clear expectations and boundaries from the beginning

• How to communicate professionally throughout the project

• What to do when a client requests revisions or additional work

• How to deliver your work and close the project properly

• How to request feedback and testimonials without making it awkward

• Why following up can turn one project into an ongoing client relationship

• How to make sure you get paid for the work you complete